Privacy Policy

Macarthur Recruitment appreciates and respects the importance of protecting your personal information. Our Privacy Policy complies with the Australian Privacy Principles.

We only collect personal information which is reasonably necessary for one or more of our functions and activities. 

What is your personal information 

Personal information is any information or an opinion (whether true or not) about you. It may range from the everyday (name, address, phone number, work history etc) to sensitive (eg medical history or condition). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information. 

What is sensitive information 

Sensitive information is a special category of personal information. It is information or opinion about your:

• Racial or ethnic origin;
• Political opinion;
• Membership of a political association or religious beliefs, affiliations of philosophical beliefs;
• Membership of a professional or trade association or membership of a trade union
• Sexual preferences or practices;
• Criminal record;
• Health or Disability (at any time);
• Expressed wishes about the future provision of health

It includes personal information collected to provide a health service.

Sensitive information can, in most instances, only be disclosed with your consent. 

Who will be collecting your personal and sensitive information?

Your personal and sensitive information will be collected by Macarthur Recruitment for its own use in connection with 

assessing and registering you for potential work placements.

How your information will be collected

Personal and sensitive information will be collected from you directly when you submit an application online, or fill out and submit one of our registration forms or any other information in connection with your application to us for registration.

Personal and sensitive information will be collected when:

• We receive any reference about you;
• We receive results or inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
• We receive the results of any competency or medical test;
• We receive performance feedback (whether positive or negative)
• We receive any complaint from or about you in the workplace;
• We receive any information about a workplace accident in which you are involved;
• We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, 
• inquest or inquiry in which you are involved;
• You provide us with any additional information about you

How you information may be used

Your personal and sensitive information may be used in conjunction with:

• Your actual or possible work placement;
• Payroll and superannuation;
• Your performance appraisals;
• Our assessment of your ongoing performance and prospects;
• Any test or assessment (including medical tests and assessments) that you might be required to undergo;
• Our identification of your training needs;
• Any workplace rehabilitation;
• Our management of any complaint, investigation or inquiry in which you are involved; 
• Any insurance claim or proposal that requires disclosure of your personal or sensitive information.

Your personal and sensitive information may be disclosed to ….

• Potential and actual employers and clients of Macarthur Recruitment;
• Referees;
• Our Insurers
• A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
• A workers compensation body;
• Our contractors and suppliers—e.g. our IT contractors and database designers
• Any person with a lawful entitlement to obtain the information

If you do not give us the information we seek

• We may be limited in our ability to locate suitable work for you;
• We may be limited in our ability to place you in work.

Using our Website

When you visit the Macarthur Recruitment website and/or complete an online application, Macarthur Recruitment may record anonymous information such as IP address and details. Macarthur Recruitment may use cookies - this is a small file that stays on your computer until you turn your computer off or it expires. Cookies may collect and store your personal information. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Macarthur Recruitment website, however the website may be limited in the use of some of the features.

Macarthur Recruitment’s website may contain links to or from other websites. Macarthur Recruitment is not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on the Macarthur Recruitment website. We encourage you to read the privacy policies of other websites you may use a link to from Macarthur Recruitment’s website

How we store your information

Safeguarding your information is important to us, whether you interact with us personally, by phone, email, website or any other medium. We hold personal information in a combination of secure computer storage facilities hosted by us, or our internet providers, as well as paper based files and other records. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. 

Security of personal information

Macarthur Recruitment protects personal information from misuse or loss by restricting access to the information in electronic format and by appropriate physical and communications security.

Macarthur Recruitment have implemented generally accepted standards or technology and operation security in order to protect personally identifiable information. Only authorised Macarthur Recruitment personnel, testing providers and the employers to whom we have submitted candidate authorised employment applications to, are provided access to any personally identifiable information. These parties are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorised persons will not obtain access to the candidate personally identifiable information. 

How your personal information is kept accurate and up to date

Macarthur Recruitment takes steps to ensure your personal information is accurate, up to date and not misleading, by updating its records whenever changes of information come to our attention. Macarthur Recruitment disregards information that seems likely to be inaccurate or out of date by reason of the time which has elapsed since it was collected. 

You can gain access to correct your information if it is wrong

• Subject to some exceptions which are set out in the Australian Privacy Principles, you have a right to see and have a copy of personal and sensitive information about you that we hold.
• If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.
• If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us
• to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.
• If you wish to exercise your rights of access and correction you should contact our Privacy Officer whose details are shown below

How to contact us

If you wish to contact us about your personal or sensitive information you should contact 

The Privacy Officer

Macarthur Recruitment

PO Box 1171 Narellan NSW 2567